Last updated. January 2025.
Faxcel Luxury Collections operates faxcel.com. This policy explains how your data is collected, used, stored, and protected when you use this website.
Information We Collect
We collect personal data you provide during account creation, checkout, newsletter signup, or contact requests.
This includes your name, email address, phone number, billing address, shipping address, and payment details.
We also collect technical data such as IP address, browser type, device type, pages visited, and time spent on the site.
How Your Information Is Used
We use your data to process orders and deliver products.
We use your data to manage your account and customer support requests.
We use your data to send order updates, service messages, and marketing emails when you opt in.
We use site usage data to improve website performance and shopping experience.
We use data to prevent fraud and maintain platform security.
Cookies and Tracking
Faxcel.com uses cookies to support core site functions.
Cookies help remember your preferences and cart activity.
Analytics cookies track traffic and usage patterns to improve services.
You control cookies through your browser settings.
Payments
Payments on faxcel.com are processed through secure third party payment providers.
Faxcel does not store full payment card details on its servers.
All payment transactions follow industry security standards.
Data Sharing
We share data only with trusted service providers.
These include payment processors, logistics partners, email platforms, and analytics providers.
Data sharing supports order fulfillment and service delivery.
We do not sell personal data.
Data Protection
We apply technical and organizational safeguards to protect your information.
Access to personal data is limited to authorized personnel.
Security systems are updated to reduce risks of unauthorized access.
Your Rights
You have the right to access your personal data.
You have the right to request correction of inaccurate information.
You have the right to request deletion of your data, subject to legal obligations.
You have the right to unsubscribe from marketing communications at any time.
Data Retention
We retain personal data only for as long as required for business and legal purposes.
Order and transaction records are stored to meet regulatory requirements.
Third Party Links
Faxcel.com includes links to external websites.
We hold no responsibility for privacy practices of third party sites.
You should review their privacy policies before sharing data.
Children’s Privacy
Faxcel.com does not target users under the age of 13.
We do not knowingly collect data from children.
Policy Updates
This Privacy Policy is updated periodically.
Changes take effect once published on this page.
Continued use of the site indicates acceptance of updates.
Contact Information
For privacy related inquiries, contact us through the official contact page on faxcel.com or email hello@faxcel.com